Refund policy
Last updated: 25 October 2026
Little Signals is part of The Regulated Human Co. If something isn't right with your order, we want to put it right.
Returns
You have 30 days after your order arrives to ask for a return. Items need to be unused and in the condition you received them, with proof of purchase.
To start a return, email orders@theregulatedhumanco.co.uk first. We'll reply with return instructions. We can't accept items sent back without a return being agreed first.
You pay the cost of sending a return, unless the item is faulty, damaged or not what you ordered.
Items we can't take back
- Activity books, journals and pads that have been written or drawn in
- Items that have been marked or altered
- Sale items and gift cards
Damaged, faulty or wrong items
Please check your order when it arrives. If anything is damaged, faulty or not what you ordered, email orders@theregulatedhumanco.co.uk straight away, with a photo if you can, and we'll put it right.
Exchanges
The quickest way to swap an item is to return it and, once the return is agreed, place a new order.
Your rights
For orders delivered to the UK or the European Union, you can also cancel within 14 days of delivery for any reason. These rights are in addition to this policy and to your rights under consumer law.
Refunds
When we've received and checked your return, we'll let you know whether the refund is approved. Approved refunds go back to your original payment method, usually within 10 working days. Your bank may take a little longer. If it has been more than 15 working days since we approved your refund, please email orders@theregulatedhumanco.co.uk.
Where to send returns
The Regulated Human Co., Unit 171133, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FH, United Kingdom